Client Background
A top-tier general insurance company in India, serving millions of policyholders and committed to ensuring uninterrupted service availability and compliance with strict regulatory standards.
Challenge:Achieving Unbreakable Business Continuity
- Legacy, on-premise Disaster Recovery (DR) system was manual and slow.
- Failover processes could not meet regulatory RTO/RPO requirements.
- High risk of operational downtime during critical incidents.
- Limited visibility and testing of DR readiness.
Solution: Cloud-Native DR on Google Cloud Platform
- Deployed a fully automated DR solution on Google Cloud Platform (GCP).
- Established a primary site in Mumbai and a secondary site in Hyderabad (different seismic zone).
- Leveraged Google Cloud Backup and DR for near-zero data loss and rapid recovery.
- Achieved faster, more reliable failovers with automated recovery workflows.
Managed Services Engagement
Partnered with a cloud and security-focused managed services provider to ensure continuous availability and operational excellence.
Key activities included:
- 24x7 DR monitoring and management.
- Automated failover/failback workflows and regular non-disruptive DR drills.
- SOC (Security Operations Center) integration for advanced threat monitoring.
- Continuous compliance validation and reporting.
Key Outcome
- Near-zero RPO and minutes-long RTO, exceeding industry benchmarks.
- 100% automated DR testing, improving confidence in resilience.
- Set a new industry standard for disaster recovery readiness in the insurance sector.
- Enhanced business continuity, security, and regulatory compliance.
Primary Site
Mumbai
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DR Site
Hyderabad
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Outcome: A Fortified, Resilient Architecture
Insurance
BFSI
Nov 23, 2025
